Do you enjoy sports and have outstanding customer service skills? Then we want to talk to you! Hy-Vee Arena is currently looking to fill full-time and part-time entry-level guest service
Responsibilities include but are not limited to:
Cordially greet internal and external customers and clients
Communicate to customers and clients, listen to their needs, present ideas and solutions to their requirements
Calmly address comments and complaints in person, by phone and/or email
Maintain composure under stressful, crisis and high-pressure situations
Accept/reconcile payments for facility usage
Assign courts, communicate usage to facility staff and accept payments
Enter guests information into our tracking system for marketing purposes
Work independently and as a team
Able to work a schedule which may include days, evenings, weekends and holidays
Able to push, pull, bend, lift to 25 lbs., and be mobile as needed
Keep entry to Arena clean and free of debris
Proficient in Microsoft Office applications and the use of tablets
Must be able to read, write and verbally communicate in a professional manner
Experience in sports as an athlete is preferred, but not required
Job Type: Part-time / Full-time
Salary: $10-12 / hour
Hy-Vee Arena is open daily from 7am – 11pm.
Please submit a brief resume with a cover letter outlining why Hy-Vee Arena would be a great fit for you. Specify what position you are applying for, if interested in full-time or part-time and what days/hours available.
Send to tschrader@HyVeeArena.com or theadrick@HyVeeArena.com No Phone calls or walk-ins, please.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.